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Frequently Asked Questions

What is the VMAGO Promise?
The VMAGO Promise ensures that any paper edited by us will not be rejected due to poor language. If a rejection occurs, we will re-edit the paper for resubmission at no extra cost.
How is the selection process for research writers carried out?
VMAGO editors are selected through a rigorous process. They must hold a Master’s or PhD degree and have experience in research writing, including published articles in journals.
My files contain confidential data. How safe is it to share them?
We adhere to the highest standards of confidentiality and data security. Our website ensures that your information remains secure.
How soon will I receive the quotation?
To access our services, simply fill out the order request form. We will respond with a detailed plan and quotation within an hour.
How do you calculate the quotation?
The quotation depends on the service you select and your delivery deadline. Please fill out the order request form with the necessary details for an accurate quotation.
Can I receive my quotation document in a PDF format?
Yes, we can provide you with a quotation in PDF format.
I need a specialized research writer as per my requirement.
Each manuscript is assigned to a highly specialized research writer suited to your subject area. Provide a 3-tier segmentation of your subject area in the order form to ensure the right expert is assigned. You may also request the editor’s profile and approve it before work begins.
How many rounds of editing does a manuscript go through before delivery?
Each manuscript undergoes two rounds of editing: first by a subject matter expert and then by a language expert to ensure accuracy and clarity.
How can I communicate with the editor after I’ve received the edited files?
We facilitate communication between you and the editor who worked on your manuscript. This service is available free of charge and can be used unlimited times for up to one year from the date of delivery.
How do I request a clean edited file, without track changes?
Send an email to info@vmagsglobal.com, and our customer service team will provide you with the clean files.
What is the Editor Message?
The “Editor Message” includes additional tips or information from the editor to enhance the quality of your manuscript.
Does VMAGO offer research and publication assistance?
Yes, VMAGO offers comprehensive research and publication assistance through experienced editors and experts who can help with your research paper, article, thesis, and publication in indexed journals.
Where is your office located?
It is located nearby at Nawada metro station, New Delhi, 110059.
What is the “Two-Editor” system?
The “Two-Editor” system involves two skilled editors reviewing your manuscript. The first editor, a PhD-qualified subject-area specialist, performs an initial review, followed by a second editor who polishes and refines the paper for clarity and consistency.
I need help with getting my research published. How can you help me?
VMAGO provides end-to-end support for publication, including manuscript preparation, journal selection, and submission assistance.
Does VMAGO offer a plagiarism check for my document?
Yes, VMAGO offers a Plagiarism Check service using advanced software to scan your manuscript. You can select this option when filling out the order form.
How can VMAGO help me get published?
VMAGO provides comprehensive publication support services, including journal selection, pre-submission peer review, journal submission, and editing of revised or rejected papers.
My manuscript was rejected. Can you help?
Yes, our Revised/Rejected Paper Editing service is designed to help you address reviewer comments and re-edit your manuscript for resubmission.
Can you suggest a title for my manuscript?
Our editors can suggest a suitable title based on your manuscript’s content.
Which subject areas are covered under VMAGO’s services?
VMAGO covers a broad range of subject areas, including Medicine, Life Sciences, Social Sciences, Economics and Business, Physical Sciences and Engineering, and Arts and Humanities.
What does the Full-Support pack offer?
The Full-Support pack provides a comprehensive solution for research writing and publication including advisory services, journal selection, plagiarism check, expert review, language editing, formatting, cover letter preparation, and submission to a selected journal.
Does Publication Support ensure the privacy of the document before submission to the journal?
Yes, VMAGO maintains high levels of confidentiality and ensures that all experts sign a non-disclosure agreement to protect your documents.
What if I am unsure about the package I need to choose for my manuscript?
Contact us via the “Get a Quote” button and fill out the Inquiry/Order form with your requirements. Our Client Servicing Associate will recommend the most suitable package based on your needs.
Can I submit the same manuscript to different journals at the same time?
No, simultaneous submissions to multiple journals are considered unethical and may lead to rejection. Always submit your manuscript to one journal at a time.
Does Publication Support provide any guarantee for acceptance of my manuscript in a suitable journal?
Yes, we help enhance the quality of your manuscript and enable and assist you in publishing it in suitable journals which are Scopus or PubMed indexed.
Is the impact factor the main standard to be considered while choosing a target journal?
The impact factor is important but not the only criterion. Consider the journal’s scope, relevance to your research, publication frequency, and indexing in well-known databases.
Who is the corresponding author? Should it always be the first author mentioned in my manuscript?
The corresponding author is the main contact person for your manuscript and does not have to be the first author. This role can be assigned to any author who is responsible for handling communication with the journal.
What is Pre-submission Peer Review?
Pre-submission Peer Review involves getting feedback from experts before you submit your manuscript to a journal. It helps you address potential issues and improve your paper’s quality.
What are the benefits of choosing multiple reviewers for Pre-submission Peer Review?
Multiple reviewers provide diverse perspectives, improve the clarity and quality of your manuscript, and ensure a thorough evaluation.
When can I expect a response from the journal once the submission is complete?
Journals typically acknowledge receipt on the same day. The review process can take from 2 to 4 weeks or up to three months, depending on the journal’s process.
What are the usual reasons for rejection?
Common reasons for rejection include mismatch with the journal’s scope, poor quality or novelty of research, plagiarism, inadequate data, and high submission volumes.
What is plagiarism? How to avoid plagiarism?
Plagiarism is using someone else's work or ideas without proper attribution. To avoid it:
  • Rewrite information in your own words.
  • Cite: Credit sources for facts and ideas.
  • Quote: Use quotation marks for exact words.
  • Reference: Include proper citations for all sources.
In case I want to put my assignment on hold with Publication Support, as I am revising my manuscript, what do I do?
Email info@vmagsglobal.com with your assignment code and request to put it on hold. Your Project Manager will assist you.
What are publication support services?
Publication support services include comprehensive editorial and production services throughout the journal submission process, such as pre-submission review, journal selection, substantive editing, formatting, and more.
How to select the right journal for my manuscript?
To select the right journal, consider the journal’s relevance to your field, its scope, types of manuscripts it publishes, and its impact factor. VMAGO can assist you in finding the most appropriate journal for your manuscript.
Why do I need manuscript editing before journal submission?
Editing improves the quality, readability, and presentation of your manuscript, ensuring it meets the journal’s standards and increases the likelihood of acceptance.
Importance of manuscript formatting before journal submission
Proper formatting is essential for meeting publishers’ guidelines and making your manuscript easier to review. This includes the title page, reference patterns, and overall presentation.
How can I contact Customer Support?
Reach out to our customer support team via email at info@vmagsglobal.com.